Important Information About Tour Products

Charter flights do not have a fixed schedule.
Scheduled flights have priority for departure, so charters are often delayed or change their departure time.
"Bonus miles" are not accumulated on charter flights, fares are generally non-refundable.
Charter flights operate in periods, usually multiples of seven days.

Depending on the fare type, the passenger has the opportunity to return or exchange the purchased airline ticket.
The price of a ticket for scheduled flights depends on the time of sale. The most expensive tickets are usually on the day of departure. The further from departure, the cheaper.
Seats on flights are divided into service classes: Business, Economy.
Many major world airlines have their own bonus programs and are members of international airline alliances. This means that reward points and "bonus miles" for your flights can be used within the loyalty programs of partner airlines.

• SGL (Single) – single occupancy.
• DBL (Double) – double occupancy. The room may have one double bed (double) or two separate beds (twin).
• TRPL (Triple) – triple occupancy. Most often two beds and an additional folding bed or sofa.
• QDPL (Quadriple) – quadruple occupancy.
• ExB (Extra Bed) – extra bed: bed, sofa or cot.
• CHD (Child) – child under 12 years old. In some hotels up to 14 years old.
• ВО (Bed Only) or RO (Room Only) – accommodation without meals.
• ROH (run of the house) – accommodation at the hotel's discretion.
  During the stay at the hotel, two to three categories of rooms may be provided with mandatory relocation from one room to another.

It should be remembered that many hotels use their own classification system, so rooms with the same designations in different hotels may differ significantly.

• Promo Rooms - R.O.H - limited number of rooms offered at a promotional rate. Accommodation at the hotel's discretion.
  During the stay at the hotel, two to three categories of rooms may be provided with mandatory relocation from one room to another;
• STD (Standard) – standard room;
• STD (Standard) with Air Condition – standard room with air conditioning;
• STD (Standard) without Air Condition – standard room without air conditioning;
• BDR, BDRM (Bedroom) – room with bedroom;
• Balcony – room with balcony;
• Superior (Classic) – room larger than standard;
• Corner room – corner room;
• Studio – studio, one-room larger than standard with built-in kitchen;
• Family Room – family room, larger than standard;
• Family studio – family room with two adjoining rooms;
• Suite – room (larger than standard) with living room and bedroom, with high quality furniture and equipment;
• Suite mini – upgraded room;
• Junior suite – double one-room large room with improved layout;
• De luxe – similar room, but with more expensive furnishings;
• Executive suite, suite senior – enhanced comfort room consisting of two or more rooms;
• Business – large room with office equipment (computer, fax), suitable for work;
• Honeymoon Room – room for newlyweds;
• Connected Rooms – adjoining rooms with a connecting door from one to another;
• Duplex – two-story room;
• Apartment – rooms close to modern apartments, with cooking facilities, two-room apartment and more;
• President – the most luxurious hotel rooms, several bedrooms, study, two or three bathrooms.

Hotel descriptions also sometimes use a number of additional designations describing their features.

• MB (Main Building) – main hotel building.
• HV (Holiday Village) – hotel consisting of bungalow complex. There are first and second category (HV1 and HV2).
• BGL, BG (Bungalow) – bungalow; building standing separately from the main building. Most often one or two-story.
• Chale – extension to the main building.
• Cabana – building on the beach (or near the pool), like a bungalow, standing separately from the main building and sometimes equipped as a bedroom.
• Cottage – cottage.
• Executive Floor – one or more floors in the hotel with a higher level of service.

Depending on the view from the hotel room window, various abbreviations may be present in the room designation.

• City view – room with city view;
• Beach view – room with beach view;
• Pool view – room with pool view;
• Garden view – room with garden view;
• Ocean view – room with ocean view;
• Land view – room with surroundings view;
• Dune view – room with dunes, sands view;
• Mountain view – mountain view;
• Park view – room with park view;
• SV, Sea view – room with sea view;
• SSV, Side Sea view – room with side sea view;
• Inside view – atrium or interior view of the hotel;
• Valley view – valley view;
• ROH (run of the house) – accommodation at the hotel without specifying room type and view from the window. At the hotel's discretion.

• ВО, NA (bed only), RO (room only), SC (self-catering) - no meals;
• Menu meals - limited number of dishes from the menu;
• a-la carte - restaurant where you can choose and order any dish from the menu;
• BB - bed & breakfast - accommodation price includes only breakfast (buffet). Additional meals - for a separate fee in hotel restaurants and bars;
• HB - half board - half board (accommodation price includes breakfast and dinner (buffet), free tea, coffee, water at breakfast);
• HB+ - half board +, extended half board - extended half board (buffet, as well as alcoholic and non-alcoholic drinks of local production all day);
• BL – Breakfast & Lunch Half board: two meals (breakfast+lunch). Free non-alcoholic drinks included only during breakfast (tea, coffee, water);
• FB - full board - full board - breakfast, lunch and dinner (buffet);
• FB+, EXTFB - full board +, extended full board - extended full board - breakfast, lunch and dinner (buffet), as well as drinks (in some hotels beer and wine) during meals;
• Mini all inclusive - full board with locally produced drinks not only during meals, but in limited quantities;
• ALL, Al - all inclusive - breakfast, lunch and dinner (buffet). Throughout the day drinks are offered (locally produced (alcoholic and non-alcoholic) in unlimited quantities plus additional meals (second breakfast, afternoon snack, late dinner, light snacks, barbecue in hotel bars, etc.);
• Continental Breakfast - light breakfast consisting of coffee or tea, juice, roll, butter and jam;
• English Breakfast - full breakfast, usually includes juice, scrambled eggs, toast, butter, jam and coffee (tea);
• American Breakfast - similar to continental breakfast, includes various cold cuts and hot dishes;
• HCAL, high class all inclusive - everything is free, except shops, phone, doctor, hairdresser, some water sports and diving;
• UAL, UAI - ultra all inclusive - breakfast, late breakfast, lunch, afternoon snack and dinner (buffet). Decent selection of sweets, desserts, various snacks, as well as a wide selection of local and imported drinks. Most hotels operating on the Ultra All Inclusive system offer guests additional free meals in restaurants with cuisines from different countries. Meals throughout the day, including imported drinks (including alcoholic); Varieties of ultra all inclusive: Elegance all inc, VIP all inc, Super all inc, De luxe all inc, VC all inc, Superior all inc, MEGA all inc, Superior all inc VIP Service, Royal Class all inc, Ultra de luxe all inc, Extended all inc, Exellent all inc, Max all inc, Imperial all inc.
• FB+TRMNT - full board (3 meals a day) and treatment according to the profile of the accommodation facility, appointment of procedures, treatment programs strictly as prescribed by a doctor.

In many countries there are no regulations requiring mandatory certification for hotels, however some countries allow voluntary certification, as a result of which the hotel is assigned a category by a competent state body or authorized public organization. Requirements for categories differ in countries, in particular in some countries there are no requirements for room capacity (for example, in Turkey).

When selling a tourist product by a tour operator, hotels are conditionally classified by the "star system" based on information provided by the hotel, while the level of service and range of services of hotels positioned in one or another conditional category may differ depending on the country where the hotel is located.

• 1* implies minimal comfort. Located in unremarkable places. As a rule, hotels of this class are very small - up to 10 rooms. Meals are not provided, but sometimes for an additional fee you can get a modest breakfast. Facilities may be on the floor. Entry after one in the morning is most often prohibited.
  
  
• 2* (tourist class) is usually offered to tourists on inexpensive excursion routes. According to European and American standards, the room must have a bathroom and TV, but you may have to pay for the TV remote. There are no restrictions on entering the hotel at night. Continental breakfast. Sometimes the restaurant is located in the lobby of one of the floors.
  
  
• 3* - the most common type of hotels. Amenities in the room, in the bathroom you will find a small piece of soap and shampoo, sometimes a hair dryer is provided. There is a telephone and TV, often - mini-bar, air conditioning. There is such a pattern: the better the location of the hotel, the poorer the range of its services, the lower the level of comfort.
  
  American 3* are close to four stars in Europe. And in Asia, the presence of mini-bars, refrigerators and TVs in three-star hotels is not mandatory, so most often you will not find them in the room.
  
  
• 4* are awarded for high level of service. Hotels of this class are designed for people with average European income. The category provides a good location: in the city center or on the first line of the beach.
  
  Ideally mandatory: guarded parking, free gyms, courts and pools, hotel shows, discos. In the room: bathroom equipped with bidet and hair dryer, air conditioning, color TV with remote control, refrigerator, mini-bar, air conditioning, mini-safe, phone with long-distance access is mandatory.
  
  Often 4* hotels have rooms with improved layout: studio, suites, etc. Some hotels are no different from neighboring five-star hotels, but assign themselves a lower category to reduce tax costs.
  
  According to the standard in 4-star hotels up to 10% of rooms can be triple.
  
  
• 5*, fully complying with the standard, resemble a self-sufficient town with the necessary infrastructure: several bars and restaurants (with European and national cuisine), night club, shops, hairdressers and beauty salons, laundries, fitness centers and business centers, pools. Rooms - from single with one bed to multi-room apartments. For business people there are executive-suites - with multi-line telephone communication, computer, fax and meeting room. The room has everything: air conditioning, mini-bar, telephone, color TV, etc. The large bathroom is equipped with bidet, large bathtub, often - jacuzzi and separate shower. The client is offered a wide range of cosmetics, as well as bathrobes and slippers.
  
  
• SC (Special Class) - assigned to hotels that do not fall under the generally accepted "star" classification. Hotels of this class do not have an official category. A complete list of features and services of a hotel of this category can be found on the page with its description.
  
  And also: according to the World Tourism Organization (WTO), a hotel of any category must meet safety and hygiene requirements, provide 24-hour service, emergency medical care, safekeeping of valuables, washing of bed linen, postal services.